Support

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Getting Started

OKAYiT BLIS is a leadership and practice development app for health, social care and early years professionals. Once you create an account you can work through realistic practice scenarios, read practice handbooks, reflect with the Digital Coach and track your own development, all designed to fit around your shifts.

Quick Start Guide

Please keep it anonymous

Never enter names, dates of birth, room numbers, NHS numbers or any other detail that could identify a patient, resident, service user, child, family member or colleague. Describe situations in general terms, for example "a resident" or "a colleague on nights".

Frequently Asked Questions

Is BLIS a performance management tool?

No. BLIS is a developmental tool only. Your individual responses, reflections and coaching conversations are never used for disciplinary proceedings, performance management or employment decisions. Managers only see anonymised, aggregated team-level insights.

Who can see my data?

Your reflections, scenario responses and coaching conversations are private to you. Team leaders with manager access can see anonymised aggregate data only, and only when enough team members have taken part to protect individual identity.

Does BLIS give clinical advice?

No. BLIS supports learning and reflection. It does not provide medical, clinical, legal or safeguarding advice. Always follow your organisation's policies and, in an emergency, call 999.

How do subscriptions work?

BLIS is free to use. BLIS Pro is an optional auto-renewing subscription bought through the Apple App Store or Google Play. Payment is taken by the store, and you can manage or cancel it at any time in your Apple ID or Google Play subscription settings. Deleting the app does not cancel a subscription.

How do I delete my account?

Open Profile, then Delete Account. This permanently removes your account and personal data from our servers. You can also email us and we will do it for you. Please cancel any active subscription in your store settings as well.

Contact Us

Email: support@okayit.org

Response time: We aim to respond within 2 working days.

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