These terms form an agreement between you and OKAYiT for use of the OKAYiT BLIS app and website ("BLIS"). By creating an account you agree to them. If you download BLIS from the Apple App Store, Apple's Licensed Application End User Licence Agreement (Standard EULA) also applies. Apple and Google are not parties to these terms and are not responsible for BLIS or its content.
1. About BLIS
BLIS is a leadership and practice development app offering scenario-based learning, practice handbooks, the Digital Coach, reflective tools and development tracking for adults working in health, social care and early years.
2. Learning only, not advice
- BLIS does not provide medical, clinical, legal, safeguarding or psychological advice and is not a substitute for supervision, training or your organisation's policies
- Scenarios are fictional. Any resemblance to real people or events is coincidental
- The Digital Coach asks rule-based reflective questions written by our practice team. It is not a person and not a professional adviser
- In an emergency call 999. For safeguarding concerns follow your local procedures
3. Your responsibilities
- You must be 18 or over and keep your login details secure
- You must not enter personal or identifiable information about patients, residents, service users, children, families or colleagues, including names, dates of birth, addresses, room or case numbers or photographs
- You must not use BLIS unlawfully, upload harmful content or attempt to disrupt the service
4. Your content
You own what you write. You give us a limited licence to store and process it only to provide BLIS to you. We do not sell it or use it to train external models.
5. Non-punitive commitment
BLIS is designed so that its data is not used for disciplinary proceedings, performance enforcement or employment decisions. We ask every organisation using BLIS to respect this. The law comes first: if there is a legal duty to share information, for example a court order or a risk of harm to someone, it may have to be shared.
6. BLIS Pro subscriptions
- BLIS Pro is optional and offered as monthly or annual auto-renewing subscriptions. The price is shown in the app before you buy
- Payment is charged to your Apple ID or Google Play account on confirmation of purchase
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends
- You can manage or cancel at any time in your Apple ID or Google Play subscription settings. Deleting the app or your account does not cancel a subscription
- Refunds are handled by Apple or Google under their policies. Your statutory rights under UK consumer law are not affected
7. Intellectual property
All BLIS content, including scenarios, handbooks, frameworks and design, belongs to OKAYiT or its licensors and may not be copied or used commercially without written permission.
8. Availability and changes
We aim to keep BLIS available but cannot guarantee uninterrupted access. We may update features and these terms and will tell you in the app about significant changes.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or anything that cannot be limited by law. Otherwise we are not liable for losses arising from decisions made in practice based on learning content.
10. Ending your use
You can delete your account at any time from Profile. We may suspend accounts that breach these terms, for example by entering identifiable information about others.
11. Governing law
These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.